Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

Engineers have identified and are working on an issue that results in on-demand URL scanning "Network Timeout" message appearing for rewritten URL's.

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Began at:

Affected components
  • Email Security
    • Europe
    • North America
    • United Arab Emirates