We are investigating an issue with LinkScan

Resolved
Resolved

The root cause has been traced to a core service update that was applied out of hours on 4th June. Some serverless functions in some clusters failed to update with the latest code and this caused some URL's for some customers to fail unexpectedly during the scan process. After identifying and updating the failed nodes, the issue was resolved (subject to DNS propagation). We apologise for the inconvenience and have updated our post-deployment checks to cater for this scenario going forward.

Avatar for Patryk Biczuk
Patryk Biczuk
Investigating

Engineers are investigating reports of some on-demand URLs failing to scan and displaying unexpected error messages.

Avatar for Patryk Biczuk
Patryk Biczuk
Began at:

Affected components
  • Email Security
    • Europe
    • North America
    • United Arab Emirates