Resolved

The issue with email delays should now be fully resolved with emails flowing as normal and server load returning to normal operation. We apologise for any inconvenience caused. We are currently working on implementing safeguards to prevent this from occurring again.

We'd like to thank you for your patience.

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Patryk Biczuk
Identified

We are currently addressing an issue related to intermittent email delays on the US email servers. The issue is related to load being placed on the system by a customer and a rapid influx of email from their domain. The issue is being actively managed to reduce disruption and a fix is being is in process

Apologies for any inconvenience

Avatar for Patryk Biczuk
Patryk Biczuk
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