Resolved

We've now resolved the incident. Thanks for your patience.

Updated

We have identified the core issue and the service should be recovering. We will continue to monitor the service and issue further updates as necessary.

We again apologise for any inconvenience caused.

Investigating

We are currently investigating an issue with the dashboard and API service that is causing all requests to throw a 500 Internal Server error. This is affecting the Dashboard and the API service, resulting in an error being shown.

This is not affecting filtering or email flow.

We apologise for this issue and we will be issuing a further update shortly.

Began at:

Affected components
  • Platform
    • Dashboard
    • API